AppHarbor Terms of Service
Adapted from Google App Engine Terms of Service.
Last modified: May 25, 2018
1. Your Agreement with AppHarbor
1.1. Your use of the AppHarbor service (the "Service") is governed by this agreement (the "Terms"). "AppHarbor" means AppHarbor Inc., located at 201 Spear St, Ste 1100, San Francisco, CA 94105, and its subsidiaries or affiliates involved in providing the Service.
1.2. In order to use the Service, you must first agree to the Terms. You can agree to the Terms by actually using the Service. You understand and agree that AppHarbor will treat your use of the Service as acceptance of the Terms from that point onwards.
1.3. You may not use the Service if you are a person barred from receiving the Service under the laws of the United States or other countries including the country in which you are resident or from which you use the Service. You affirm that you are over the age of 13, as the Service is not intended for children under 13.
2. Your Account and Use of the Service
2.1. You must provide accurate and complete registration information any time you register to use the Service. You are responsible for the security of your passwords and for any use of your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify AppHarbor immediately.
2.2. Your use of the Service must comply with all applicable laws, regulations and ordinances, including any laws regarding the export of data or software. You agree not to use the Service in the design, development, production, or use of missiles or the design, development, production, stockpiling, or use of chemical or biological weapons.
2.3. You agree not to (a) access (or attempt to access) the administrative interface ("Admin Console") of the Service by any means other than through the interface that is provided by AppHarbor in connection with the Service, unless you have been specifically allowed to do so in a separate agreement with AppHarbor, or (b) engage in any activity that interferes with or disrupts the Service (or the servers and networks which are connected to the Service).
3. Service Policies and Privacy
3.1. You agree to comply with the AppHarbor Policies included available at https://appharbor.com/page/programpolicy (or such URL as AppHarbor may provide) (the "Program Policies") which is incorporated herein by this reference and which may be updated from time to time.
3.4 The Data Processing and Security Terms available at https://appharbor.com/page/data-processing-terms are incorporated by this reference into the Terms.
4. Fees for Use of the Service
4.1. Subject to the Terms, the Service is provided to you without charge up to certain quotas. These quotas will be known as the "Fee Threshold" and have not been determined yet.
4.2. A bill will be issued to your online account for all charges accrued for use of non-free services. You shall pay all charges in U.S. Dollars or in such other currency as agreed to in writing by the parties. Unless agreed to by the parties in writing, you shall pay all charges in accordance with the payment terms in the Service FAQ(coming soon). Late payments may bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less). Charges are exclusive of taxes. You are responsible for paying all taxes and government charges, and all reasonable expenses and attorneys fees AppHarbor incurs collecting late amounts. To the fullest extent permitted by law, you waive all claims relating to charges unless claimed within 60 days after the charge (this does not affect your credit card issuer rights). Charges are solely based on AppHarbor's measurements of your use of the Service, unless otherwise agreed to in writing. To the fullest extent permitted by law, refunds (if any) are at the discretion of AppHarbor and only in the form of credit for the Service. Nothing in these Terms obligates AppHarbor to extend credit to any party. You acknowledge and agree that any credit card and related billing and payment information that you provide to AppHarbor may be shared by AppHarbor with companies who work on AppHarbor's behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to AppHarbor and servicing your account. AppHarbor may also provide information in response to valid legal process, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. AppHarbor shall not be liable for any use or disclosure of such information by such third parties. AppHarbor reserves the right to discontinue the provision of the Service to you for any late payments.
4.3. AppHarbor may change its fees and payment policies for the Service with thirty (30) days prior notice. However, AppHarbor may change the Fee Threshold limits at its discretion. Changes to the fees or payment policies will be posted in the Service FAQ or at https://appharbor.com/page/terms (or such other URL AppHarbor may provide from time to time). Any outstanding balance becomes immediately due and payable upon termination of the Terms for any reason.
4.4. You may not develop multiple Applications to simulate or act as a single Application or otherwise access the Service in a manner intended to avoid incurring fees.
5. Content in the Service and Take Down Obligations
5.1. You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) to which you may have access as part of, or through your use of, the Service are the sole responsibility of the person from which such content originated. All such information is referred to below as the "Content". The term Content shall specifically exclude the web application that you create using the Service and any source code written by you to be used with the Service (collectively, the "Application").
5.2. AppHarbor reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from the Service. You agree to immediately take down any Content that violates the Program Policies, including pursuant to a take down request from AppHarbor. In the event that you elect not to comply with a request from AppHarbor to take down certain Content, AppHarbor reserves the right to directly take down such Content or to disable the Application.
5.3. In the event that you become aware of any violation of the Program Policies by an end user of the Application, you shall immediately terminate such end user's account on your Application. AppHarbor reserves the right to terminate end user AppHarbor accounts or disable the Application in response to a violation or suspected violation of the Program Policies.
5.4. You agree that you are solely responsible for (and that AppHarbor has no responsibility to you or to any third party for) the Application or any Content that you create, transmit or display while using the Service and for the consequences of your actions (including any loss or damage which AppHarbor may suffer) by doing so.
5.5. You agree that AppHarbor has no responsibility or liability for the deletion or failure to store any Content and other communications maintained or transmitted through use of the Service. You further acknowledge that you are solely responsible for securing and backing up your Application and any Content.
6. Proprietary Rights
6.1. You acknowledge and agree that AppHarbor (or AppHarbor's licensors) own all legal right, title and interest in and to the Service, including any intellectual property rights which subsist in the Service (whether those rights happen to be registered or not, and wherever in the world those rights may exist).
6.2. Unless you have agreed otherwise in writing with AppHarbor, nothing in the Terms gives you a right to use any of AppHarbor's trade names, trade marks, service marks, logos, domain names, and other distinctive brand features.
6.3. Except as provided in Section 8, AppHarbor acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content or the Application that you create, submit, post, transmit or display on, or through, the Service, including any intellectual property rights which subsist in that Content and the Application (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with AppHarbor, you agree that you are responsible for protecting and enforcing those rights and that AppHarbor has no obligation to do so on your behalf.
7. License from AppHarbor and Restrictions
7.1. AppHarbor gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by AppHarbor as part of the Service as provided to you by AppHarbor (referred to as the "AppHarbor Software" below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the Service as provided by AppHarbor, in the manner permitted by the Terms.
7.2. You may not (and you may not permit anyone else to): (a) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the AppHarbor App or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by AppHarbor, in writing (e.g., through an open source software license); (b) attempt to disable or circumvent any security mechanisms used by the Service or any Application; (c) use the Service to create an Application that performs a malicious activity, including but not limited to spamming users, harvesting usernames and passwords, performing unauthorized scans of machines or ports or creating DoS attacks; or (d) upload or otherwise process any malicious content to or through the Service.
7.3. Unless AppHarbor has given you specific written permission to do so (e.g., through an open source software license), you may not assign (or grant a sub-license of) your rights to use the AppHarbor Software, grant a security interest in or over your rights to use the AppHarbor Software, or otherwise transfer any part of your rights to use the Software.
7.4. Open source software licenses for components of the Service released under an open source license constitute separate written agreements. To the limited extent that the open source software licenses expressly supersede these Terms, the open source licenses govern your agreement with AppHarbor for the use of the components of the Service released under an open source license.
8. License from You
8.2. You agree that AppHarbor, in its sole discretion, may use your trade names, trademarks, service marks, logos, domain names and other distinctive brand features in presentations, marketing materials, customer lists, financial reports and Web site listings (including links to your website) for the purpose of advertising or publicizing your use of the Service.
9.1 AppHarbor may make available through the AppHarbor Services additional features, functionality, and services offered by its third-party partners (“Add-ons”). Your use of Add-ons is subject to these Terms and to the applicable fees. You acknowledge for each Add-on you subscribe to or purchase through the AppHarbor Services, these Terms constitute a binding agreement between you and the third party licensor of that Add-on (“the Add-on Provider”) only. The Add-on Provider of each Add-on is solely responsible for that Add-on, the content therein, and any claims that you or any other party may have relating to that Add-on or your use of that Add-on. You acknowledge that you are purchasing the license to each Add-on from the Add-on Provider of that Add-on; AppHarbor is acting as agent for the Add-on Provider in providing each such Add-on to you; AppHarbor is not a party to the license between you and the Add-on Provider with respect to that Add-on; and AppHarbor is not responsible for that Add-on, the content therein, or any claims that you or any other party may have relating to that Add-on or your use of that Add-on. You acknowledge and agree that AppHarbor, and AppHarbor’s subsidiaries, are third party beneficiaries of the agreement between you and the Add-on Provider for each Add-on, and that AppHarbor will have the right (and will be deemed to have accepted the right) to enforce such license against you as a third party beneficiary thereof.
9.2 By subscribing to or purchasing an Add-on, you grant AppHarbor permission to share your Application, Content, and user information with the Add-on Provider as necessary in order to provide you the Add-on.
9.3 The license granted to you to use any Add-on is personal to you, and is not sublicensable to your End Users. You may not provide or resell Add-ons to others.
10. Software Updates
10.1. The Software which you use may automatically download and install updates from time to time from AppHarbor. These updates are designed to improve, enhance and further develop the Service and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit AppHarbor to deliver these to you) as part of your use of the Service.
11. Modification and Termination of the Service
11.1. AppHarbor is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Service which AppHarbor provides may change from time to time without prior notice to you, subject to the terms in Sections 4.3 and 11.2. Changes to the form and nature of the Service will be effective with respect to all versions of the Service (including the Deprecated Version of the Service); examples of changes to the form and nature of the Service include without limitation changes to fee and payment policies, security patches, added functionality, and other enhancements.
11.2. If AppHarbor in its discretion chooses to cease providing the current version of the Service whether through discontinuation of the Service or by upgrading the Service to a newer version, the current version of the Service will be deprecated and become the Deprecated Version of the Service. AppHarbor will issue an announcement if the current version of the Service will be deprecated. For a period of 3 years after an announcement (the â€œDeprecation Periodâ€), AppHarbor will use commercially reasonable efforts to continue to operate the Deprecated Version of the Service and to respond to problems with the Deprecated Version of the Service deemed by AppHarbor in its discretion to be critical. During the Deprecation Period, no new features will be added to the Deprecated Version of the Service.
AppHarbor reserves the right in its discretion to cease providing all or any part of the Deprecated Version of the Service immediately without any notice if:
(A) you have breached any provision of the Terms (or have acted in manner that clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
(B) AppHarbor is required to do so by law (for example, due to a change to the law governing the provision of the Deprecated Version of the Service); or
(C) the Deprecated Version of the Service relies on data or services provided by a third party partner and the relationship with such partner (i) has expired or been terminated or (ii) requires AppHarbor to change the way AppHarbor provides the data or services through the Deprecated Version of the Service; or
(D) providing the Deprecated Version of the Service could create a substantial economic burden as determined by AppHarbor in its reasonable good faith judgment; or
(E) providing the Deprecated Version of the Service could create a security risk or material technical burden as determined by AppHarbor in its reasonable good faith judgment.
At any time prior to discontinuing the current version of the Service or upgrading to a new version of the Service, AppHarbor may, in its discretion as part of its continuing innovation to provide the best possible experience for its users, label certain features or functionality of the Service as "experimental." This Section 11.2 of the Terms will not apply to any features or functionality labeled as "experimental."
This Section 11.2 of the Terms also will not apply to the AppHarbor Software (as defined in Section 7.1).
11.3. You may discontinue your use of the Service at any time. AppHarbor may, at any time, terminate your use of the Service if (A) you have breached any provision of the Terms (or have acted in manner that clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or (B) AppHarbor is required to do so by law (for example, due to a change to the law governing the provision of the Service); or (C) the Service relies on data or services provided by a third party partner and the relationship with such partner (i) has expired or been terminated or (ii) requires AppHarbor to change the way AppHarbor provides the data or services through the Service; or (D) providing the Service could create a substantial economic burden as determined by AppHarbor in its reasonable good faith judgment; or (E) providing the Service could create a security risk or material technical burden as determined by AppHarbor in its reasonable good faith judgment.
11.4. If AppHarbor suspends or terminates your use of the Service with cause (or you voluntarily discontinue your use of the Service), you will have access to, and the ability to export, your Content for a period of ninety (90) days following such suspension or termination. Fees will continue to be assessed for usage of the Service in excess of any portion of the Fee Threshold during the 90 day period. Notwithstanding the foregoing, the rights set forth in this Section 11.4 are subject to your payment of any outstanding fees due upon and after termination for your use of the Service.
11.5. Upon any termination of the Service under Sections 4 or 11 , these Terms will also terminate, but Sections 6.1, 12, 13, 14, and 18 shall continue to be effective after these Terms are terminated.
12. EXCLUSION OF WARRANTIES
12.1. NOTHING IN THESE TERMS, INCLUDING SECTIONS 12 AND 13, SHALL EXCLUDE OR LIMIT APPHARBOR'S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW.
12.2. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
12.3. APPHARBOR, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS MAKE NO EXPRESS WARRANTIES AND DISCLAIM ALL IMPLIED WARRANTIES REGARDING THE SERVICE INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, APPHARBOR, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT: (A) YOUR USE OF THE SERVICE WILL MEET YOUR REQUIREMENTS, (B) YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, AND (C) USAGE DATA PROVIDED THROUGH THE SERVICE WILL BE ACCURATE.
13. LIMITATION OF LIABILITY
13.1. SUBJECT TO SECTION 12.1 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT APPHARBOR, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS.
13.2. THE LIMITATIONS ON APPHARBOR'S LIABILITY TO YOU IN PARAGRAPH 13.1 ABOVE SHALL APPLY WHETHER OR NOT APPHARBOR HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
14.1. You agree to hold harmless and indemnify AppHarbor, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners, (collectively "AppHarbor and Partners") from and against any third party claim arising from or in any way related to (a) your breach of the Terms, (b) your use of the Service, (c) your violation of applicable laws, rules or regulations in connection with the Service, or (d) your Content or your Application, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, AppHarbor will provide you with written notice of such claim, suit or action.
15. Policies Regarding Copyright and Trademarks
15.1. You agree to set up a process to respond to notices of alleged infringement that comply with the United States' Digital Millennium Copyright Act ("DMCA notices"). It is AppHarbor's policy to respond to DMCA notices or other applicable copyright laws and to terminate the accounts of repeat infringers. We reserve the right to take down content in your Application or, if necessary, the Application itself upon receipt of a valid DMCA notice. For more information, please go to the AppHarbor DMCA Policy.
15.2. Any use of AppHarbor's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features must be in compliance with the Terms.
16. Other Content
16.1. The Services may include hyperlinks to other web sites or content or resources or email content. AppHarbor may have no control over any web sites or resources which are provided by companies or persons other than AppHarbor.
16.2. You acknowledge and agree that AppHarbor is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.
16.3. You acknowledge and agree that AppHarbor is not liable for any loss or damage which may be incurred by you or users of your Application as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.
17. Changes to the Terms
17.1. AppHarbor may make changes to the Terms from time to time. When these changes are made, AppHarbor will make a new copy of the Terms available at https://appharbor.com/page/terms.
17.2. You understand and agree that if you use the Service after the date on which the Terms have changed, AppHarbor will treat your use as acceptance of the updated Terms.
18. General Legal Terms
18.1. The Terms constitute the whole legal agreement between you and AppHarbor and govern your use of the Service (but excluding any services which AppHarbor may provide to you under a separate written agreement), and completely replace any prior agreements between you and AppHarbor in relation to the Service.
18.2. There are no third party beneficiaries to these Terms. The parties are independent contractors, and nothing in these Terms creates an agency, partnership or joint venture.
18.3. If AppHarbor provides you with a translation of the English language version of these Terms, the English language version of these Terms will control if there is any conflict.
18.4. You agree that AppHarbor may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Service.
18.5. You agree that if AppHarbor does not exercise or enforce any legal right or remedy which is contained in the Terms (or which AppHarbor has the benefit of under any applicable law), this will not be taken to be a formal waiver of AppHarbor's rights and that those rights or remedies will still be available to AppHarbor.
18.6. AppHarbor shall not be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.
18.7. The Terms, and your relationship with AppHarbor under the Terms, shall be governed by the laws of the State of California without regard to its conflict of laws provisions. You and AppHarbor agree to submit to the exclusive jurisdiction of the courts located within the county of Santa Clara, California to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that AppHarbor shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.